“We’re aligned on scope. Procurement still needs the revised pricing by Friday.”
Original interaction retained as evidence
Relaya turns email and meetings into evidence-backed customer memory, explainable deal health, and the next action to take. You confirm what becomes record; nothing is sent without approval.
An illustrative interaction
Relaya keeps the source, interpretation, and proposed response distinct. You can inspect the reasoning before anything changes or leaves your workspace.
“We’re aligned on scope. Procurement still needs the revised pricing by Friday.”
Original interaction retained as evidence
Directly supported by the customer’s words.
A hypothesis—not stored or displayed as confirmed truth.
Ranked against the evidence and current deal state.
Nothing is sent until a person approves the final draft.
A CRM is only as good as what someone remembers to type into it. So most of the relationship never makes it in.
The context that decides a deal — the objection raised on a call, the timeline slipping in an email thread, the competitor mentioned in passing — lives in your inbox and your calendar, not your CRM. Reps don't have time to transcribe it, and managers forecast on a picture that's always a week stale.
Relaya inverts that. It treats your real communications as the source of truth, extracts what matters with its evidence attached, and keeps a human in the loop for anything that touches the outside world.
Connect once and the loop runs on its own — new mail and meetings flow through extraction and intelligence automatically, so what you see is always current.
Link Gmail, Outlook, and your calendar over OAuth. Relaya reads the conversations you already have — no manual data entry to get started.
email · calendarEvery message and meeting becomes structured memory: commitments, objections, buying signals — each one tied to the exact quote it came from.
evidence-groundedMemory and activity become signals, an explainable deal-health score, and ranked next-best-actions. Never an opaque number — always the why.
explainableAgents draft follow-ups and prepare briefings from the evidence. Consequential actions wait for your approval before anything leaves the building.
human-approvedEvery capability is designed so you can see the reasoning and keep the final call. No black boxes, no silent sends.
Autonomy without accountability is a liability. Relaya is built the other way around: the model proposes, the human approves, and the system keeps the receipts.
Private pilot
Tell us where customer context gets lost today. We’ll reply personally to confirm fit, answer security questions, and agree the smallest useful pilot.